The new standard in
Welcome to OverSite
OverSite is designed for…
How it works
An issue is submitted
A resident goes to OverSite, enters their provided building ID and the details of their issue.
Property Management is notified
Property management instantly gets an email notification with a summary of the issue. With one-click, management can confirm they have recieved the issue, automatically updating the resident via email.
*If management does not verify that they have received the issue within a set period of time, the board is automatically notified.
Residents are kept in the know from start to finish
Automated updates are sent to the resident when management changes the status of their ticket to either recieved, in progress or complete. If clarifications or updates are required, residents and management can communicate by logging on to OverSite and adding a comment.
Not just for issue tracking - Improved communication
the management and board can also use OverSite to send out notifications to some or all of their residents.
What do our customers have to say?
“Since implementing OverSite three months ago, the number of complaints our board has recieved dropped substantially!” Mr. Spakos
“OverSite has cut down on our administrative tasks which freed up more time for us to address issues.” Mrs. Novic
“Our residents love the simplicity. Our property manager can’t believe the amount of time it has saved her.”Mr. Singh
“After trialing OverSite on one of my properties for a month, it was a no-brainer for my other five buildings. Such a great tool!”Mr. Curtis